Hospital Management

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Service Design and Service Thinking in Healthcare and Hospital Management : Theory, Concepts, Practice
by Mario Pfannstiel
2019 Hardcover
9783030007485
by Mario Pfannstiel
2019 Hardcover
9783030007485


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Lean Hospitals : Improving Quality, Patient Safety, and Employee Engagement, Third Edition
by Mark Graban
3rd Edition 2016 Paperback
9781498743259
by Mark Graban
3rd Edition 2016 Paperback
9781498743259